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PVC Trunking & Conduit FAQs

Find answers about product selection, samples, OEM orders, packing and shipping. Send us your requirements for a quote within 12 hours.

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PVC Trunking & Conduit FAQs

General

What’s your minimum order quantity (MOQ)?

Our MOQ varies depending on the product and whether it’s a standard or custom item. For standard products, we typically have lower MOQs. For custom products, the MOQ might be higher. Please check with our sales team for specific product MOQs.

How quickly can you ship orders?

We pride ourselves on fast shipping. Standard items are usually shipped within 2-3 business days. Custom or large orders may take longer. We also offer expedited shipping options for urgent needs.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping times and costs vary depending on the destination. Please provide your location when requesting a quote, and we’ll provide shipping details.

What affects the price of PVC trunking or conduit?

Profile, dimensions, order quantity, colour, packaging and any tooling requirements affect the quotation. Send the models and quantities you need so we can price the same specification.

What information should I include in a quote request?

Include the product type or model, dimensions, quantity and destination country. Add your colour, branding and packaging requirements, and a drawing if you have one. We reply within 12 hours.

How is production lead time confirmed?

Ask us to confirm production and shipping timing for your selected models and quantity. Custom tooling, sample approval and packing requirements should be agreed before the order is scheduled.

Products

What’s the difference between PVC trunking and PVC conduit?

PVC trunking is typically a larger, rectangular channel used for organizing multiple cables, while PVC conduit is a round pipe used for protecting individual or small groups of cables. Trunking often has removable covers for easy access, while conduit is fully enclosed.

What types of PVC trunking do you offer?

We offer a wide range of PVC trunking including cable trunking, dado trunking, skirting trunking, wall trunking, curved dado trunking, slotted trunking (both open and closed), and D-line trunking. Each type is designed for specific applications and environments.

Do you offer both rigid and flexible PVC conduit?

Yes, we offer both rigid PVC conduit for stable, straight runs and flexible PVC conduit for areas that require bends or have space constraints.

How do I choose a trunking size?

Compare the dimensions and profile shown on the product page with your cable layout and available installation space. Send the drawing or cable requirements to our team for model selection support.

How do I choose between open-slot, closed-slot and solid wiring duct?

Compare the side-wall opening and profile of each product with the cable entry points in your layout. View our slotted trunking range and request a sample of the selected model before ordering.

How do I match bends, tees and end caps to a trunking profile?

Use fittings from the same product range and confirm the profile and size together. Send the trunking model, required fittings and layout so the quotation covers a matching set.

How should wall thickness be measured for an order check?

Use the measurement points, method and tolerance agreed for the selected product. Apply the measuring tool carefully to avoid compressing the plastic. If you have a question about a reading, send the model, measurement location and a clear photo showing the tool and result.

Customization

Can I request custom sizes or colors for PVC trunking or conduit?

Absolutely! We offer customization options for size, color, and even special features. Please contact our sales team with your specific requirements, and we’ll be happy to discuss custom solutions.

Do you offer free samples of your products?

Yes, we provide free samples of our standard products to qualified customers. This allows you to assess the quality and suitability of our products before making a larger purchase. Contact our customer service team to request samples.

Can I get custom branding or packaging for bulk orders?

Certainly! We offer custom packaging options for bulk orders, including custom labeling and branding. This is particularly useful for distributors or large-scale projects. Please discuss your needs with our sales team.

What happens during an OEM tooling project?

We review your profile or drawing, discuss the tooling and prototype requirements, and confirm the sample specification before production. Our design and tooling team provides CAD-CAM support.

What packaging formats can I request?

Our packaging options include plastic bags, cartons, inner boxes, head cards and wooden packing. Tell us your preferred format, branding and market requirements so we can confirm the applicable MOQ and packing details.

Is the first sample from a new junction-box mould the final approval sample?

No. The first trial sample is used to review the material and overall structure and may not include the final logo or detailed markings. After those features are approved, we move on to colour and markings. Agree any required tests before the mould trial, and confirm structural changes before final polishing or engraving.

Can you match a custom conduit colour from a colour code alone?

A colour code alone is not enough to confirm the match. Provide a physical colour sample or choose from available production samples, then approve the physical sample before placing the production order.

What if all the sizes I need are not available as samples?

Send your preferred models and specifications so we can check which production samples are available. If we cannot prepare the full selection, we will explain which items can be supplied for reference. Colour samples can be provided for colour selection. Confirm the specification and sample reference for each item you approve.

Can different sizes be nested to reduce shipping volume?

Nesting may be possible for suitable PVC trunking or conduit orders with different sizes and the same product length. Send quantities by size, or estimated proportions for an initial review. We will assess the product mix before confirming the packing plan. Inverted trunking packing also requires a suitability check because thin profiles can deform and heavy goods should not be stacked on top.

Service

How long has your company been in the PVC trunking and conduit business?

Our company has been manufacturing PVC trunking and conduit since 1996. This extensive experience allows us to offer expert advice and high-quality products to meet various needs.

Do you offer installation guidance or support?

While we don’t provide installation services, our experienced team can offer guidance and best practices for installing our products. We also have installation guides available for many of our products.

Are your products certified or compliant with industry standards?

Yes, our products comply with relevant industry standards. Specific certifications vary by product and can include UL, CE, RoHS, and others. We can provide certification details for each product upon request.

How can I request certificates for a specific product?

Tell us the model and the documents required by your destination market. Certification scope varies by product. Our technical support team can help you check the relevant documents for the selected item.

How do I confirm the warranty and after-sales policy?

Ask for the current after-sales policy for your selected product before placing an order. For a support request, provide the model, order reference, photos and a description of the issue so our team can review it.

What inspection photos can I request before shipment?

You can request photos of the completed goods, product cross-section, dimension and thickness measurements, outer packaging and labels. Weight photos can be included where requested, and barcode scan-result photos where barcodes are specified. Agree the photo requirements with us before dispatch.

Payment

What payment terms you will accept?

We accept a range of payment methods, including Paypal, T/T, Western Union ect.

What should I check in a quotation?

Check the model, dimensions, quantity, colour, packing, currency and delivery terms. Ask us to identify any tooling or shipping charges separately so the quotation matches your order requirements.

When are payment terms confirmed?

Confirm the payment method and schedule in the quotation and order documents before placing an order. If you need a particular payment arrangement, include it in your inquiry for our sales team to review.

Talk to our engineers about your project.

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